Shipping policy

Thank you for shopping at Novpel! We are committed to delivering your beautiful jewelry safely and securely.

Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Shipping Rates & Delivery Estimates
We currently ship within the United States. Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: 7-15 business days.

Jewelry Packaging
To ensure your necklaces and bracelets arrive in perfect condition, each piece is carefully inspected and packed in a protective pouch or jewelry box to prevent tangling or damage during transit.

Order Tracking
When your order has shipped, you will receive an email with a tracking number. If you haven’t received your order within 20 business days, please contact us at service@novpel.com.

Contact Us
Email: service@novpel.com
Phone: +1 6282018164
Company: Changchun Mingjiang Trading Co., Ltd.
Address: Room 3302-4, Building 4, Phase I, Changchun Hengda Dushi Plaza, Intersection of Yumin Road and Yuanda Street, Erdao District, Changchun, Jilin, China